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Important!  All of our customers first orders must be shipped to the card holders address unless photo identification (passport or identity card) is sent by e-mail/Fax).
 

We are a distributor of AYG Limited

For general and technical enquiries please e-mail sales@budgetspyshop.co.uk 

AYG Limited

29A Market Street

Wellingborough

Northamptonshire

NN8 1AT

Tel. 01933 382674 or 07535 151081

For international orders we can upgrade delivery to TNT express service from 58 (in addition to standard post):

Courier delivery (TNT) 

Legal Legal notice and disclaimer - Our wireless cameras and wireless camera kits are CE and FC approved on the 2.4Ghz frequency (some EU countries also permit the use of other frequencies 0.9/1.2/2.5GHz)  and can be legally used in the UK/EU and USA.  Please do not use for illegal activities and when using in a public place there must be a sign clearly visible stating that "Closed Circuit Television (CCTV) Is Operating In The Area" or words to that effect.  In your own home you must also understand the laws governing the use of CCTV and/or surveillance of your country, if you have reasonable doubt to question the application then seek legal advice first.  AYG Limited (CCTV-Gadgets), its owners and employees will not accept any responsibility whatsoever for the misuse of its products which includes inappropriate use (including frequencies and power, we have provided guidelines next to each product for our UK customers) it is the consumers legal duty to abide by the laws and regulations governing their country.  AYG Limited reserve the rights to change any pricing of its products without prior notice and shall not whatsoever be  obliged to fulfil orders that contain erroneous values of invoicing, pricing, amounts or sales.

Warranty - 6 Months free warranty on all products (for retail this does not affect the consumer statuary rights).  We will replace or repair any products that develop a fault within normal working conditions following the guidelines included.  Tampering with the cameras will void the warranty, which includes:   Do not attempt to fix/repair any products.  Security seals/tamper stickers and screws must not be compromised.  Do not attempt to open the casing of any of the cctv or mini surveillance cameras. 

Returns policy for exchange - Please e-mail/write first for your returns number subject heading "returns number request" the returns number along with a brief description of the fault must be included with the return package.  The time period for return is 6 months.

Returns policy for refund - Please e-mail/write first for your returns number subject heading "returns number request" the returns number must be included with the return package.  We offer a 7 day returns policy.  Returns made within 7 days of receipt qualify for a full refund.  Electronic items which are returned in a used or worn condition including packaging are subject to a 20% handling and re-stocking fee, electronics require a full testing procedure by a member of staff.  We are unable to re-fund returned items for which the customer has been responsible for causing the following; damaged goods, missing parts, installed copyrighted software related items (a licensing agreement is entered into with the software/data provider).  The retail packaging must also be in the same condition as received, complete and fit for resale.  We are unable to refund the customers return postage fee.

Declaration of conformity for our wireless class 1 equipment (all of our wireless cameras available to the UK as stated on the website/catalogues): Hereby, AYG Limited declares that this wireless class 1 radio equipment is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC.  The declaration of conformity can be consulted at the above address or by e-mail.

RoHS - All imports since 2006 are RoHS compliant.

WEEE - We are WEEE compliant.  Some of our products contain substances that can be hazardous to the environment if not disposed of properly.
Electrical and electronic equipment should never be disposed of with general household waste but must be separately collected for its proper treatment and recovery.
The crossed-out bin symbol, placed on Weee related products, reminds you of the need to dispose of the product correctly at the end of its life.
In this way you will assist in the recovery, recycling and reuse of many of the materials used in these products.
At the end of life of your old product please contact us for information or take them to your local authorities recycling facilities. AYG Limited have registered with WeeeCare plc.
Where possible recycle your packaging.
With your help it is possible to reduce the amount of electrical and electronic waste ending up in landfill and to improve the quality of life by preventing the release of potentially hazardous substances into the environment.

 

 

 

 
 
 
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