We are a distributor of AYG Limited
For general and technical enquiries please e-mail
29A Market Street
Tel. 01933 382674 or 07535 151081
For international orders we can upgrade delivery to TNT
express service from £58 (in addition to standard post):
Courier delivery (TNT)
Legal Legal notice and disclaimer - Our wireless cameras and wireless camera kits are CE and FC approved on the 2.4Ghz frequency (some EU countries also permit the use of other frequencies 0.9/1.2/2.5GHz) and can be legally used in the UK/EU and USA. Please do not use for illegal activities and when using in a public place there must be a sign clearly visible stating that "Closed Circuit Television (CCTV) Is Operating In The Area" or words to that effect. In your own home you must also understand the laws governing the use of CCTV and/or surveillance of your country, if you have reasonable doubt to question the application then seek legal advice first. AYG Limited (CCTV-Gadgets), its owners and employees will not accept any responsibility whatsoever for the misuse of its products which includes inappropriate use (including frequencies and power, we have provided guidelines next to each product for our UK customers) it is the consumers legal duty to abide by the laws and regulations governing their country. AYG Limited reserve the rights to change any pricing of its products without prior notice and shall not whatsoever be obliged to fulfil orders that contain erroneous values of invoicing, pricing, amounts or sales.
6 Months free warranty on all products (for
retail this does not affect the consumer statuary rights). We
will replace or repair any products that develop a fault within normal working
conditions following the guidelines included. Tampering with the cameras
will void the warranty, which includes: Do not attempt to fix/repair
any products. Security seals/tamper stickers and screws must not be
compromised. Do not attempt to open the casing of any of the cctv or mini
Returns policy for exchange
- Please e-mail/write first for your returns
number subject heading "returns number request" the returns number along with a
brief description of the fault must be included with the return package.
The time period for return is 6 months.
Returns policy for refund
- Please e-mail/write first for your returns
number subject heading "returns number request" the returns number must be
included with the return package. We offer a 7 day returns policy.
Returns made within 7 days of receipt qualify for a full refund.
Electronic items which are returned in a used or worn condition including
packaging are subject to a 20% handling and re-stocking fee,
electronics require a full testing procedure by a member of staff. We are
unable to re-fund returned items for which the customer has been responsible for
causing the following; damaged goods, missing parts, installed copyrighted software related
agreement is entered into with the software/data provider).
The retail packaging must also be in the same condition as received, complete
and fit for resale. We are unable to refund the customers return postage
Declaration of conformity for our wireless class 1
equipment (all of our wireless cameras available to the UK as stated
on the website/catalogues): Hereby, AYG Limited declares
that this wireless class 1 radio equipment is in compliance with the
essential requirements and other relevant provisions of the Directive
1999/5/EC. The declaration of conformity can be consulted at the above
address or by e-mail.
RoHS - All imports since 2006 are RoHS compliant.
WEEE - We are WEEE compliant.
Some of our products contain substances that can be hazardous to
the environment if not disposed of properly.
Electrical and electronic equipment should never be disposed of with general
household waste but must be separately collected for its proper treatment and
The crossed-out bin symbol, placed on Weee related products, reminds you of the
need to dispose of the product correctly at the end of its life.
In this way you will assist in the recovery, recycling and reuse of many of the
materials used in these products.
At the end of life of your old product please contact us for information or take
them to your local authorities recycling facilities. AYG Limited
have registered with WeeeCare plc.
Where possible recycle your packaging.
With your help it is possible to reduce the amount of electrical and electronic
waste ending up in landfill and to improve the quality of life by preventing the
release of potentially hazardous substances into the environment.